Through its core technology IDOL and divisions Aungate, Cardiff, etalk, Ultraseek and Virage, Autonomy offers tailor-made solutions for a wide range of environments and information challenges.

Autonomy IDOL - Autonomy's core platform for processing unstructured information.

IDOL Server is Autonomy's flagship product and the foundation of its products. It is a platform for understanding the meaning and significance of information: additional functionality can be seamlessly integrated with IDOL Server in order to perform advanced operations on that data. Using this off-the-shelf solution, organizations can quickly process digital information automatically and communicate with multiple applications without the need for manual processing or meta-data. IDOL Server has a completely open architecture and is entirely data agnostic and scalable thereby allowing large organizations to manage vast quantities of information regardless of format or storage location.

IDOL Server can be used in virtually any application that handles structured, semi-structured and unstructured information, including E-Commerce, CRM, Knowledge Management, Business Intelligence and Enterprise Information Portals. The extensive functionality includes hyperlinking, agents, summarization, taxonomy generation, retrieval, channels, clustering, eduction, profiling, collaboration and alerting.

IDOL's modular design ensures that the enterprise is able to match the benefits of Autonomy's technology to the organization's needs. This is essential because each organization is different. Even parts of the same organization work in different ways, which demands a flexible technology that can be continuously adapted to local requirements. It is no wonder then that global customers like Shell, Philips and AstraZeneca have divisional deployments focused on specific functionality and distinct information repositories as well as enterprise-wide deployments to thousands of users and containing millions of documents in multiple languages.

Functionality modules for IDOL Server include:

Retrieval

Autonomy Retrieval offers a wide range of retrieval methods, from simple legacy keyword search to highly sophisticated conceptual querying.

Hyperlinking

Automatic hyperlinks connect users to a range of pertinent documents, services or products that are contextually linked to the original text.

Summarization

Autonomy's IDOL Server accepts a piece of content and then automatically returns a summary of the information.

Taxonomy Generation

IDOL Server's automatic taxonomy generation feature provides an 'information landscape' allowing users to see the spread and type of information.

Categorization

IDOL Server automatically categorizes data without the need for manual intervention. Categories can also be imported from existing XML files, legacy topics and legacy Autonomy Agents.

Channels

Relevant information is automatically fed into a set of hierarchical channels. Channel hierarchies are customized and can be edited by the users.

Clustering

Autonomy automatically clusters information based on an understanding of its content.

Eduction

Phrases and numeric values in documents are automatically tagged when the document is stored in IDOL™ Server.

Agents

IDOL Server can be configured to monitor information on Intranet and Internet sites, news feeds, chat streams and internal repositories and alert users to information that is relevant to their specific interests.

Profiling

Autonomy monitors the way in which users interact with information and automatically forms profiles of their interests. These profiles are then used to alert users to existing material, and where appropriate, deliver highly relevant new information.

Collaboration

Autonomy automatically analyses users' explicit interest agents and implicit profile agents and then creates virtual groups of experts.

Alerting

Automatic alerting facilities allow users to be instantly alerted to new pertinent content.

This functionality is available through a range of applications focused at delivering immediate benefits and ROI to business, technical and organizational challenges. These are detailed below:

IDOL Enterprise Desktop Search

IDOL Enterprise Desktop Search automatically analyses operations a user is performing on the desktop and constructs automatic links to suggested related documents or colleagues with relevant expertise

Autonomy Answer

Autonomy Answer an automated CRM system that automatically responds to common customer queries

Collaboration and Expertise Networks (CEN)

CEN enables organizations to foster a collaborative network. Autonomy automatically profiles how users interact with information building a profile of their interests and areas of expertise

Retina

An out-of-the-box web interface application combining Autonomy's pattern matching technology with traditional legacy methods to provide an extensive range of retrieval options

Portal in a Box

A fully automated Information Portal Infrastructure for Internet and Intranet sites

The Autonomy Group

Aungate

Aungate's suite of products enables enterprises to achieve Real-Time Enterprise Governance by automatically understanding the content and interrelationships of all enterprise communications including email, voice and Instant Messaging.

Cardiff

Cardiff's Business Process Management (BPM) solutions connect people, processes and information across departments, enterprises and geographies.

etalk

etalk, a leading provider of contact center software and services, helps some of the world's best companies consistently deliver outstanding customer service.

Ultraseek

Built for business, Ultraseek provides a solid, stable and reliable search. Ultraseek excels at searching deeply and securely into corporate repositories and targeted Internet sources, generating highly relevant results that are meaningful to the role of the user, and relevant to the business problem at hand.

Virage

Virage, a leading supplier and visionary in Rich Media Management technology provides world-leading software to automatically capture, encode and index television, video and audio content from any source, dynamically.