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FAST Company Overview

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FAST Overview

We are FAST. Our Business is Enterprise Search. Since we set up our company in Norway back in 1997, we have grown rapidly to become a global organization with offices across six continents.
We are at the forefront of search technology and we know how to do the heavy lifting. In other words, we are not afraid to tackle the most demanding problems. And solve them. We are determined to maintain our role as the visionary leader in our industry.
 
With leadership comes responsibility. We are committed to building a great software company. We build lasting customer partnerships and a positive reputation. We deliver what we say we will deliver, solve any problems that might arise, and always put our customers first. Merely satisfying our customers is not enough. We must delight them.
 
We are confident that we can meet our responsibilities. We believe in what we build, sell and support. We work hard to continue being the best at what we do. 

FAST Facts

Execution excellence

With over 3500 installations, many at Fortune 500 and Global 2000 companies, we have an illustrious pedigree. These blue-chip companies rely on us to help them achieve their business goals and they are loyal. If you ask our customers why they remain loyal, they will probably tell you how we exceed their expectations, provide an unparalleled level of service and show a demonstrable return on their investment. In many cases we have fundamentally contributed to their success.

 

In 2005 independent evaluations of our support organization gave us a 98% satisfaction rating. We get tested quarterly. In 2005 we delivered more than 300 successful customer projects on schedule and within budget. We also ran over 100 Search Best Practices workshops across the world with extremely positive feedback. It helps that more than 60% of our work force are engineers and that close to 50 of our engineers have PhDs in relevant fields. They enable us to meet complex needs by delivering simplicity.

Financial strength

We are the market leader in Enterprise Search and number one in revenue growth. We have no debt. We have been profitable, exceeding our projections, for every quarter during the last 4 years. And we have made these profits while investing a quarter of our income back into R&D. Performance like this gives us the freedom to invest in innovation and win on value and financial return.

 

Partner power

Partners give us the ability to deliver total solutions and our FAST X 10 partner program plays a major role in our success. We have over 90 Systems Integrators and VARs on board, and over 30 OEMs embedding our search technology. We have also certified close to 1000 developers in FAST University, drawing on our best-of-breed approach to partnering. Quantity is less important than quality, of course. We only pursue a partnership if there is a mutually beneficial, lasting opportunity.

 

Global presence

We have been a globally minded company, with a global outlook, since our inception. Maybe it is because of our Norwegian roots. In fact, soon after we opened our doors we established an office in the United States. We now have offices in 6 continents and development centers in 4 of them. Our products support close to 80 different languages.


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