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Fast Search and Transfer

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Fast Search & Transfer ASA
Type     Public
Founded     1997
Headquarters     Oslo, Norway
Area served     Global
Key people     John M. Lervik (CEO)
Industry     Information Technology
Products     Search engines, enterprise search, information access, knowledge management
Revenue     USD 162.2 million (2006), up 62% compared to 2005
Employees     750
Website     http://www.fastsearch.com
 
Fast Search & Transfer ASA (recursive acronym FAST) (OSE: FAST) is a Norwegian company based in Oslo. FAST focuses on enterprise real-time data search technologies. It originally owned the web search-engine AlltheWeb as which was later sold to Overture in 2003, now part of Yahoo!. FAST is a public company traded in the Oslo Stock Exchange. It also has offices located in Germany, Italy, France, Japan, the United Kingdom, the United States, Brazil, Mexico and other places all around the world. The company was founded in 1997.

FAST offers enterprise search product, Fast ESP. ESP is a service-oriented architecture development platform which is geared towards production searchable indexes. It provides a flexible framework for creating ETL applications for efficient indexing of searchable content. Also Fast offers a number of search-derivative applications, focused on specific search use cases, including publishing, market intelligence and mobile search. The Search Derivative Applications (SDA) are built upon the Enterprise Search Platform (ESP). The company is developing PHAROS, a new European multimedia search engine. Fast's products use technology from Stellent now part of Oracle Corporation. Other key technologies are provided by BBN and Teragram.


Technology

Solutions

FAST delivers real-time search and business intelligence solutions, and currently has about 3,600 implementations. They offer a core search platform, FAST ESP, and develop solutions on top of the platform. FAST’s solutions are used in three areas; external (online and mobile), internal (information access and discovery) and OEM (embedded in other vendor’s solutions).

Some examples of their applications are:

    * FAST AdMomentum for online advertising
    * FAST Data Cleansing for cleansing multiple structured data repositories
    * FAST ImPulse for eCommerce and online catalogues
    * FAST Radar for dashboarding and alerting

Technology Ownership
Fast makes extensive use of a number of third party products in its own products. It relies on technlogy from BBN for speech recognition, Stellent (now part of Oracle) for the input of different format files as well as Terragram for language handling.

Fast is currently being sued by a company which claims FAST, as well as Google, Yahoo, Facebook and other major web companies stole its technology[1].

Research projects

Information Access Disruptions
Information Access Disruptions (iAD) is a Research Centre funded by the Research Council of Norway and the centre’s partners. The host institution is FAST, and the Research Centre Manager is Dr. Bjørn Olstad, adjunct professor at the Norwegian University of Science and Technology (NTNU)) and Chief Technology Officer of FAST. iAd seeks to identify opportunities and develop the next generation search engines that can extract user-friendly information from vast and complex amounts of data. iAd also facilitates interaction between international content and technology suppliers.

Norwegian partners: NTNU, University of Oslo, University of Tromsø, the Norwegian School of Management, Schibsted and Accenture. International partners: Cornell University, University College Dublin and Dublin City University.

PHAROS
The European Commission (EC) is funding the research project “The Platform for Search of Audiovisual Resources Across Online Spaces” (PHAROS). The mission of PHAROS is to transform audiovisual search from a point-solution search engine model to an integrated search platform paradigm, incorporating future user and search requirements as key design principles.

Partners: Engineering Ingegneria Informatica, France Telecom, L3S Research Centre at the University of Hannover, Fraunhofer Institute for Digital Media Technology, Ecole Polytechnique Fédérale de Lausanne, Knowledge Media Institute of The Open University, Fundació Barcelona Media Universitat Pompeu Fabra, Technical Research Centre of Finland, Circom Regional, Metaware SpA, Web Model, SAIL LABS Technology and FAST.

History

1997-1999: Development
FAST was founded in 1997, and the initiation of the company stems from the Department of Computer and Information Science at The Norwegian University of Science and Technology (NTNU) in Trondheim, Norway. Professor Arne Halaas at NTNU was a substantial contributor in the early days of FAST. One of the students who took his doctorate degree under Halaas’ supervision, John M. Lervik, was one of the first employees at FAST, and is today the company’s CEO.

During 1998 and 1999, FAST announced strategic alliances with Lycos, Dell and TIBCO, and the first commercial launch of products took place in 1999.

2000-2003: Commercialization
During 2000, FAST announced several new European and US customers and partners. The company’s IPO took place in June 2001, and FAST is publicly traded on the main board of the Oslo Stock Exchange (OSE) under the ticker symbol 'FAST'. The company continued over the next couple of years to announce new contracts with customers and partners such as eBay, IBM, BEA, Microsoft, Telus, Elsevier, Chordiant and Broadvision. FAST is ranked number three on the 2002 Deloitte Technology Fast 500, a ranking of the 500 fastest-growing technology companies in Europe.

In 2003, FAST decides to focus on enterprise search, and sells their Internet division, including FAST Web Search, FAST PartnerSite and AlltheWeb.com, to Overture Services, Inc. (later acquired by Yahoo!).

2004-2007: Expansion
In Jan 2004, FAST introduces the FAST Enterprise Search Platform (FAST ESP) to the market. During the following three years, FAST expands its geographical reach by opening new offices in Asia, Middle East, Latin America and Africa, extends its partnership relations through the introduction of the FAST X10 partner program, and introduces new solutions aimed specifically at certain business areas, like FAST ImPulse for eCommerce and FAST AdVisor for Internet yellow pages and portals.

The company is for the first time placed in the Leader’s Quadrant of the Gartner Magic Quadrant for Information Access Technology in 2004, and stays in the Leader’s Quadrant over the next years as well. The company almost quadruples its revenues from 2003 (USD 42M) to 2006 (USD 162M).

Recent development and Financial Instability
On July 30, 2007 FAST announced a reduction in revenue of 40% due to changes in financial controls on revenue recognition. It had been forecasting USD 55M of Q207 revenue and profitability, in a statement on the company's website it revealed revenue would be reduced to USD 35M and it would be unprofitable. According to the company it had been recognizing revenue without signed contracts using Memoranda of Understanding. The shares fell 28% to hit a three year low.[2][3]

This and other issues around lack of customer payment were raised by Goldman Sachs in a report June 2007 by Moawalla. Finansavisen newspaper on August 6, 2007 ran an article entitled "FAST under investigation again"[citation needed] reporting on an ongoing investigation by the unit of The Financial Supervisory Authority of Norway (Kredittilsynet) that oversees all listed companies’ financial reporting. On August the 8th the company reported actual Q207 numbers with revenue USD 34.1M (license sales down 41% sequentially and 24% y on y) and operating loss USD 38M.[4] As a result of this the company has announced that it will implement a layoff program of 20% of all staff [5], reducing the quarterly operational cost base in excess of USD 12M,[6], as it tries to return to profitability.[7] It expects to be unprofitable until 2008.

On September 5, 2007, FAST signed a deal with the Walt Disney Company's Parks and Resorts Online for the Fast Enterprise Search Platform including software licenses, maintenance fees and other services.[8].The legitimacy of the Disney deal was called into question when it was revealed that the supportive quote on the mid-quarter update slide on Disney was in fact from Fast's 2002 annual report from someone who neither now nor has never worked for Disney. On September 7, 2007 FAST informed investors in their quarterly update that the predicted losses for Q3 would rise again to over $60M and that they would be concentrating remaining resources the 'Monetization' or ad serving business served by their Ad Momentum platform. The defocussing on their older areas and concentration on their new market area was welcomed by the financial market.[citation needed]

Q3 2007 Results
In October 2007 new questions were raised about financial impropriety in the acquisition of Convera, including allegations of swap transactions to inflate the purchase price.[9] This view is supported in the article by the public SEC filings of Convera. Fast also received a further blow when a major customer Schibsted said they had made a too risky decision in choosing to implement their own web search engine and were changing their strategy going forward. Ny søkemotor for Sesam.

On 28th of October it was revealed that the Daniel Trejo and part of his team had moved to a competitor. [10].

Investors and customers were hoping that the company will announce new accounting and quality controls in its Q3 report to reverse the slide. However Fast on 30th October reported a loss of $100M (up from the expected $60M loss) in the quarter with another collapse of licence revenue down 55% year on year showing siginificant loss of software market share. The operation of the company as a software company rather than a services company was questioned by the gross margin falling to 67% from 83% a year earlier. The issues with customer non payment of bills by customers continued with $26M of debtors being written off.Fast Q3 2007 results.

Issues with Board of Directors
The conduct of Fast's directors has been the subject of much comment in Norway. In Jan 2006 a article ran in the Norwegian IT paper that claimed that one of FAST's directors Tomas Fussel had made a 2000% markup for himself by buying a loss making company Hercules communications and selling it to the public company Fast 3 weeks later for a massive mark up.

More recently there has been controversy at the board level with one director resigning and another making public statements about other directors and major shareholders. Fast's board member Robert Keith said in a newspaper interview , "I ought to have seen the problems in Fast earlier. And I ought to have understood that Hans Gude Gudesen is a crazy liar. Also, I ought to have shot Oystein Stray Spetalen the first time I met him. That would have helped a lot of people, says the controversial Brit to the paper [Finansavisen]." Spetalen and Hans Gude Gudesen are both major shareholders in Fast. Furthermore directors Keith and Fussel are allegedly being pursued by the Norwegian tax authorities for $50M in unpaid taxes the government says it is owed by them. In the event of non payment liability may fall on the company. I should have shot Spetalen.

The ongoing turmoil has seen 3 directors resign from the board in the last month, the latest being Johan Fredrik Odfjell who is quoted in the company's release as saying `FAST faces many challenges and opportunities going forward'

External links
    * Corporate website
    * FAST background information – An article by Knut M. Rygh, Fredrik Eeg, and Knut A. Espegren, Business.no, 14 May 2003
 

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