Enterprise Information Access

Enterprise information access refers to information systems that allow for enterprise search; content classification; content clustering; information extraction; taxonomy creation and management; information presentation (for example, visualization) to support analysis and understanding; and desktop or personal knowledge search.

AIIM has is designed The Information Organization & Access (IOA) Certificate Program from global best practices. The program covers  concepts and technologies for:

• Enterprise search
• Content inventory and classification
• Categorization and clustering
• Fact and entity extraction
• Taxonomy creation and management
• Information presentation
• Information governance

  

  Effectively Accessing Information Through Enterprise Search

  Search engine applications have become an essential part of the information landscape in today's enterprises. From major corporations to startup companies, to government and academic institutions, search engines have been pushed into the spotlight as the "go-to" technology to pull corporate information assets into a common framework. While employee access to information is critical, today's enterprise must extend its Enterprise Search solution and the information it provides to customers, partners, and others through Web-facing applications.

  Enterprise Search Deployment, Usage & Trends

  • Multiple search engines are common within organizations that have search applications in place, with 62% of survey respondents having more than one search solution. Even more reflective of the technology's importance, 27% had four or more solutions in place. 
    
  • Google's Enterprise Search solution was frequently installed in respondents' organizations, or it was under consideration. Autonomy/Verity search applications dominated, however. 
    
  • Enterprise search applications are not just for internal use by organizational personnel. Our study found that making enterprise-controlled content outside the organization was common practice. The primary formats searchable now, and that will most likely remain at the core of enterprise search, are such desktop application files as Microsoft Word, Excel, PowerPoint, and Access. What additional capabilities do users want? The ability to search video, audio, and image files. 
    
  • The most highly desired additional features for enterprise search that our survey respondents identified are automatic categorization/taxonomies, topic maps, results clustering, and visualization of results.

  Topics

  • Enterprise Search Market
  • Enterprise Search Competitive Landscape
  • Enterprise Search Vendor Profiles
  • Market Positioning for Enterprise Search Vendors
  • Enterprise Search Vendor Classification
  • Key Trends for Enterprise Search
  • Enterprise Search Solutions
  • Access to Enterprise Search Solution
  • Use of Enterprise Search
  • Multiple Search Engines
  • Search Integration
  • Integration with Other Applications
  • Key Drivers for Implementing Enterprise Search
  • Motivators for Buying and Implementing Enterprise Search
  • Enterprise Search Solution Purchase and Implementation
  • Customer Satisfaction
  • Satisfaction with Solutions
  • Satisfaction with Vendor Support
  • Selection Criteria for Search Solutions
  • Critical Factors in Search
  • The Enterprise Search Environment
  • Data Formats Currently Searchable
  • Desired Data Formats
  • Most Common Search Features
  • Desired Search Features
  • Recommendations for Buyers and Implementers of Enterprise Search
  • Motivators for Buying and Implementing Enterprise Search Solutions

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